Terms and Conditions - Grimston House

A valid debit or credit card is required at the time of booking to secure your reservation with us. (We do not accept American Express.)

Cancellations

Before 7 days - Your deposit is non refundable unless we can relet your room with out extra cost. You can transfer the deposit to another stay if you re-arrange your booking
Within 7 days we will charge for the first night of your stay if we cannot re-let your room.
Within 48hrs or you fail to arrive without notification you will be charged for the whole of your stay if we cannot re-let your room
If you curtail your stay once commenced you will be charged for the whole stay.

Weekend bookings are for a 2 night stay unless otherwise agreed nearer to the time.

We are happy to accept children over 12 years.

Unfortunately we cannot accept pets

Check in times are between 3pm and 7pm. You may be able to collect a key between 11 and 12 noon but please ring to check some one will be around . Complimentary Tea is available in the lounge for arriving guests between 4pm and 5pm.

Check out is 10.30 am

Payment can be by cash or card

We have a strict no smoking policy thorughout and if it is ignored we reserve the right to charge £50 to your card for additional cleaning